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We’re here to help. Call, mail or chat with us, we’ll be happy to answer your questions.
Contact Details
Head Office & Distribution centre
Office Hours - 8.00am - 5.30pm
Customer Service
Sales Team
Credit Team
For All Other Departments
Call 0121 505 7770 and follow the options.
How can we help?
Our office is open Monday to Friday 8:00am to 5:30pm.
Orders can be placed online at any time.
Online ordering is available from this website by logging into your account. You can order online up until 8:00pm for next working day delivery. You can also order by telephone 8:00am - 5:30pm on 0800 012 4542. Or alternatively by email to orders@btcactivewear.co.uk between 8:00am – 5:00pm.
Yes, you can collect your order between 8:00am and 8:00pm Monday to Friday. Just select the 'Click&Collect' option during online checkout.
All collections will be available within 3 working hours of the order being placed. Enter your mobile number and email address at the point of ordering and you will receive a text and email alert as soon as your online order is ready to collect, to prevent any wasted journeys or unnecessary waiting times.
In the unlikely event that you're not happy with the goods supplied, please check out our Returns and Refunds policy.
There is no minimum order size. We're not fussy.
Established in 1990, we are the UK's no.1 choice multi-brand distributor of promotional, corporate, school and work wear.
Our Mission Statement:
“To provide business customers with a wide choice of good value, quality clothing from leading ethical brands, delivered quickly, accurately and efficiently by knowledgeable, attentive and friendly people.”
We accept all major debit, credit cards, PayPal or alternatively we offer 30 day credit accounts (subject to status).
Yes, back orders can be placed. We'll then get the required products to you as soon as we can.
Login to your online account to find out all you need to know about an item before ordering.
We have a dedicated Customer Services Team who are available by email or by telephone on 0800 023 9038.
Customer Service Pledge
“Our team pledge to manage customers´ queries professionally, quickly and fairly”
The team will ensure any queries are looked at as soon as possible and any corrections are arranged immediately. Thank you for choosing BTC activewear.
New Customer?
Order online & Get It On Time
Quality Service & Accurate Delivery
Excellent Inventory & Stock Availability
Standard Next Day Delivery
Find Us
Point 1 Opus 9, Axletree Way, Wednesbury, West Midlands WS10 9QY