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WAREHOUSE PROGRESS UPDATE

Every day we are improving steadily, despite still finding a few gremlins in the works and still some backlogs to clear. Most orders are now being shipped
and delivered on time, although some orders are still rolling over into the next day… we will get better.

THANK YOU, valued customers, for your continued support and faith in us, please be assured
we are working very hard to get back to our first class service levels.

I would also like to say a personal massive THANK YOU to my teams here who continue to
work tirelessly dealing with the challenges this system upgrade has given us.

Stephen Pope MD