Contact Us

We’re here to help. Call, mail or chat with us, we’ll be happy to answer your questions.

Head Office & Distribution Centre

Office Hours - 8.00am - 5.30pm

Sales Team

0800 012 4542

Outside UK: +44 (0)330 0882 644

salesteam@btcactivewear.co.uk

Customer Service

0800 012 4542

Outside UK: +44 (0)330 0882 644

csteam@btcactivewear.co.uk

 Login to Chat

Credit Control

0121 505 0345

Outside UK: +44 (0)330 0882 644

creditteam@btcactivewear.co.uk

For all other departments call 0121 505 7770 and follow the options.

New Customer?

Order Online & Get it On Time

Excellent Inventory & Stock Availability

Quality Service & Accurate Delivery

Next Day Delivery as Standard

New Styles Brochure Open An Account

New Customer?

Order Online & Get it On Time

Excellent Inventory & Stock Availability

Quality Service & Accurate Delivery

Next Day Delivery as Standard

New Styles Brochure Open An Account

Follow #TeamBTC

Follow #TeamBTC



How can we help?

  • What are your trading hours?
    Our office is open Monday to Friday 8:00am to 5:30pm.

    Orders can be placed online at any time.

  • How do I order from BTC activewear?
    Online ordering is available from this website by logging into your account. You can also order by telephone 8:00am - 5:30pm on 0800 012 4542. Or alternatively by email to csteam@btcactivewear.co.uk

  • Can I collect from your Distribution Centre?
    Yes, you can collect your order between 8:00am and 8:00pm Monday to Friday. Just select the 'Click&Collect' option during online checkout.

    All collections will be available within 3 working hours of the order being placed. Enter your mobile number and email address at the point of ordering and you will receive a text and email alert as soon as your online order is ready to collect, to prevent any wasted journeys or unnecessary waiting times.

  • What is your Returns & Refunds policy?
    In the unlikely event that you're not happy with the goods supplied, please check out our Returns and Refunds policy.

  • What is your minimum order size?
    There is no minimum order size. We're not fussy.

  • Who are BTC activewear?
    Established in 1990, we are the UK's no.1 choice multi-brand distributor of promotional, corporate, school and work wear.

    Our Mission Statement:
    “To provide business customers with a wide choice of good value, quality clothing from leading ethical brands, delivered quickly, accurately and efficiently by knowledgeable, attentive and friendly people.”

  • What payment methods do you accept?
    We accept all major debit, credit cards, PayPal or alternatively we offer 30 day credit accounts (subject to status).

  • Can I create back orders?
    Yes, back orders can be placed. We'll then get the required products to you as soon as we can.

  • Where can I find product information?
    Login to your online account to find out all you need to know about an item before ordering.

  • If I need further assistance, who can I speak to ?
    We have a dedicated Customer Services Team who are available by email or by telephone on 0800 023 9038.

    Customer Service Pledge

    “Our team pledge to manage customers´ queries professionally, quickly and fairly”

    The team will ensure any queries are looked at as soon as possible and any corrections are arranged immediately. Thank you for choosing BTC activewear.

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Find Us

Point 1 Opus 9, Axletree Way, Wednesbury,
West Midlands WS10 9QY

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