Wholesale Apparel
& Accessories
& Accessories
Contact Us
We’re here to help. Call, mail or chat with us, we’ll be happy to answer your questions.
New to BTC activewear? Please click below.
New Customer
Speak to Us
Chat
Chat Online with #TeamBTC
Phone
Customer Service: 0800 012 4542
Calls Outside the UK:+44 (0)330 0882 644
How can we help?
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What are your trading hours?
Our office is open Monday to Friday 8:00am to 5:30pm.
Orders can be placed online at any time. -
How do i order from BTC activewear?
Online ordering is available from this website by logging into your account. -
Can I collect from your Distrubution Centre?
Yes, you can collect your order between 8:00am and 8:00pm Monday to Friday. Just select the 'Click&Collect' option during online checkout.
All collections will be ready next day before noon. Enter your mobile number and email address at the point of ordering and you will receive a text and email alert as soon as your online order is ready to collect, to prevent any wasted journeys or unnecessary waiting times. -
What is your Returns & Refunds policy?
In the unlikely event that you're not happy with the goods supplied, please check out our Returns and Refunds policy. -
What is your minimum order size?
There is no minimum order size. We're not fussy. -
Who are BTC activewear?
Established in 1990, we are the UK's no.1 choice multi-brand distributor of promotional, corporate, school and work wear.
We are part of the Falk & Ross Group - the largest distributor of promotional clothing in Europe.
Our Mission Statement:
“To provide business customers with a wide choice of good value, quality clothing from leading ethical brands, delivered quickly, accurately and efficiently by knowledgeable, attentive and friendly people.” -
What payment methods do you accept?
We accept all major debit, credit cards, PayPal or alternatively we offer 30 day credit accounts (subject to status). -
Can I create back orders?
Yes, back orders can be placed. We'll then get the required products to you as soon as we can. -
Where can I find product information?
Login to your online account to find out all you need to know about an item before ordering. -
If I need further assistance, who can I speak to ?
We have a dedicated Customer Services Team who are available by email or by telephone on 0800 023 9038.
Customer Service Pledge
“Our team pledge to manage customers´ queries professionally, quickly and fairly”
The team will ensure any queries are looked at as soon as possible and any corrections are arranged immediately. Thank you for choosing BTC activewear.
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Find Us
Point 1 Opus 9, Axletree Way,
Wednesbury,
West Midlands,
WS10 9QY
