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BTC activewear
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#KingofTees
Order by 9pm, delivered by noon.

Delivery & Collection Services

Simply the best in the industry…

Order online up to 9pm (Sunday to Friday).

FREE carriage for all online orders over £150 (or £250 for non-online orders).

Orders are despatched overnight for next business day before noon* delivery …as standard.

Delivery Services

  • Within 48 Business Hours £3.95*
  • Next Business Day £6.95*
  • Next Business Day - Before 12:00 £7.95*
  • Central Scotland & N Ireland Next Day £7.95
  • Republic Of Ireland 2 Day £8.95
  • Channel Islands 2 Days £9.95

* Selected UK regions only. Enter your delivery postcode during online checkout to select this delivery service (where available).

 

Order Up To 9pm

When you're up against tight deadlines…

This year as part of our ongoing commitment to bring you the very best service, BTC activewear now offers you the benefit of extended ordering hours.

Customers choosing to order Online now have until 9pm each evening to place their orders and still enjoy next-day before noon* delivery.

You already enjoy the best carriage rate and the best Online ordering experience in the industry - now you have an extra 3½ hours each day to place your orders

Simply the best delivery service, with the best carriage in the industry

* Usual geographic exceptions apply. Account customers have to be trading within their agreed payment terms. Orders despatched overnight (Sunday to Friday) for next day before noon delivery.

Order up to 9pm

 

48 Hour Economy Service

When pre-planning can be rewarded…

As a company recognised for providing the best delivery service in the industry we have decided to build on this and we are now rewarding customers who pre-plan their delivery requirements and schedule by giving you a more cost effective 48 hour delivery service option at a cost of only £3.95. This economy service ensures the items are still with you in a timely manner but with a cost reduction.

This cost saving over the month or even year could be a significant amount of money, and if pre-planning is all it takes to save then the 48 hour delivery schedule is the way forward.

 

Super Sunday

No resting here…

With our Super Sunday delivery offer, order online between 9pm Friday and 9pm Sunday for delivery before noon on Monday.

 

Free Freight Friday

Get that Friday feeling…

Free delivery for online orders over £50 between 2pm & 9pm every Friday.

 

Click & Collect

A speedy alternative…

We can send you a convenient text or email message when your online order is ready to collect. Why wait in for the courier when your order will be ready within 3 hours of sending and you can collect anytime from 8:00am–8:00pm.

 

DPD Delivery App

The best delivery service just got better…

BTC has always gone the extra mile with the next day before noon delivery as standard. Now, thanks to our partner DPD, you can know the exact hour in which we'll deliver. Click here to download the app.

BTC delivery services
 

 

Customer Services

Introduction to our Customer Services team

The BTC Customer Services has been set up to assist our customers handle their returns in a fast, efficient & stress free way.

We have a dedicated team who are available on 0800 012 4542 or via email cs17@btcactivewear.co.uk

If you have a query on your delivery from us then please feel free to call Customer Services without hesitation (ideally within 3 days of receipt of order). The Team will ensure any queries are looked at as soon as possible and any corrections are arranged immediately.

If you have some goods that you have purchased from us but you no longer require then please try out our online returns form - This is available after you login to the web store.

To make it easy for you, we only ask for one important piece of information - and this is the original Sales Order Number or your Invoice Number. This will guarantee your returns request is completed within 24 hours and your credit applied to your account without any delay.

The Returns Request Form will fast track your returns request to Customer Services and collection can be arranged straight away.

We use DPD for all of our collections, and we try to keep the costs down as low as we can - Any unwanted goods or cancelled orders can be collected from you and a small carriage charge of £11.00 and a 15% restocking fee will be applied.

We do ask that any unwanted goods or cancelled orders are returned to us in a suitable condition for re-sales and back in our DC within 1 month of purchase. This ensures we only stock the most up to date styles.

View our current returns policy.

Customer Services